Showing posts with label internet browsers problem UK. Show all posts
Showing posts with label internet browsers problem UK. Show all posts

Wednesday, August 26, 2009

How To Troubleshoot Runtime Error in Internet Explorer

Error message: Runtime Error!! Program: c:\Program Files\Internet Explorer\iexplorer.exe. This application has required the runtime to terminate in an unusual way.

You can cure this malfunction by knowing that it is caused by a conflict with a (possibly corrupted) installed Add-on. In each and every of my caller’s instance, it was the Google foolbar – so that’s the place to start your troubleshooting after this troubleshooting you can increase internet speed.

The quick-and-dirty solution is to go into Add/Remove Programs and uninstall/re-install the Google foolbar, but the way to be sure – or, if you’re getting this error and don’t have the Google toolbar – is to disable add ons one at a time until the problem goes away.
add-ons.jpg

1) In IE, click on “Tools”, then select “Manage Add-ons”, and then “Enable or Disable Add-ons”, as shown above.

2) A list of installed Add-ons will appear. Start by looking for “Google foolbar Helper”. Select it, and then click on the “Disable” button.

3) Close, and restart Internet Explorer, and surf normally for a while. If you no longer get crashes and error messages, you’ve found the culprit. An uninstall/re-install is now in order (if you want to keep the toolbar, that is).
If you continue to get crashes, repeat the Steps and disable one more Add-on.. until you find the right one by process of elimination.