Tuesday, July 20, 2010

Fix 500 Internal Server Error

The "500 Internal Server Error" message can be customized by each website. While this isn't very common, keep in mind that the 500 error may present itself in more ways than the common ones listed below:

  • "500: Internal Server Error"
  • "HTTP Error 500 - Internal Server Error"
  • "500 Error"

Steps for Resolution
The 500 Internal Server Error is a "server-side" error, meaning the problem is not with your PC or Internet connection but instead is a problem with the web site's server.

Even though the issue is not yours to troubleshoot or resolve, there are a few things you can do:

1. Retry the web page by clicking the refresh/reload button or trying the URL from the address bar again. Even though the 500 Internal Server Error is reporting a general error on the web site's servers and not your computer, the server error may only be temporary.

Trying the page again will often be successful.

Note: If the 500 Internal Server Error message appears during the checkout process at an online merchant, be aware that duplicate attempts to checkout may end up creating multiple orders - and multiple charges! Most merchants have automatic protections from these kinds of actions but it's still something to keep in mind.

2. Come back later. The 500 Internal Server Error message is one of the most common error message seen when checking out during an online purchase so sales are often disrupted. This is usually a great incentive to resolve the issue very quickly.

3. If you can't wait any longer for the problem to be resolved or if you'd like to help out, you may want to attempt to contact the webmaster or another website contact and advise them of their server error.

8 comments:

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Tom Loby said...

Hey!!! Thanks buddy you have shared really nice step that how can we get rid of such type of situation and how can we face that. I really enjoyed reading your blog.

It was a very informative post.
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David M Mark said...

Nice information, actually you have cleared the confusion for that 500 internal server error, that may be the understanding, it was coming sue to slow internet connection, but now it is clear, why it comes. The steps you have shared is appreciable

Thanks
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Vicki said...

I got this error as well. But my double charges have been replaced by the merchant after two banking days. Glad that I was in Houston, computer support systems are so accessible online, that solving my problems turned out as an easy thing. Nice post!

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Lenard said...

So it's just basic try and try until you get some lovin'. Can't blame you. I tend to do that before asking for any IT Service. Houston is a great place when it comes to asking for IT support. Lucky me. If ever you're in a jam, and refreshing doesn't seem to get you to where you want to go, don't hesistate to call for an IT Service (Houston TX).